Demo content folder seems to be unavailable after purchase of theme

Home Forums Klambi – Modern Black & White E-Commerce Fashion Theme Demo content folder seems to be unavailable after purchase of theme

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This topic contains 34 replies, has 3 voices, and was last updated by  Alinka Radionova 1 month, 1 week ago.

Viewing 5 posts - 31 through 35 (of 35 total)
  • Author
    Posts
  • #4722

    Alinka Radionova
    Moderator

    Can you try switching themes to something like twenty thirteen?

    #4737

    Merali Digital
    Participant

    Is there any update on this?

    #4738

    Pavel Lukasenko
    Participant

    Pleased reply to our previous message:

    “Can you try switching themes to something like twenty thirteen?”

    What happens if you do this?

    #4745

    Merali Digital
    Participant

    Sorry – we hadn’t seen your earlier response.

    We have tried this as suggested, and this works on other themes, however not on the Klambi theme we have.

    Could you help us with this?

    #4746

    Alinka Radionova
    Moderator

    – Can you please provide a link at which page you expect the filters to show up?
    – Also please resend your WP credentials at: info@kenzap.com so we can take a look.
    – What kind of filter do you expect to see, color, tag etc.?

    Please also note that according to your license support of not bundled plugins is not included. We spend significant amount of time diagnosing the problem. Our hour rate is $20/h. If we found out that the issues is caused by the bug in our theme we will not charge you otherwise an invoice will be sent based on the amount of hours spent.

Viewing 5 posts - 31 through 35 (of 35 total)

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