Hi I'm working on setting up tickets on my site and I can't seem to get it to connect to woocommerce. The site is at https://kidsfindjoy.org/artists/

I've tried setting up the product but there doesn't seem to be a MyTicket Extra Details box anywhere to be found so I can't set a date. Please help.

Hi

how do i reserve a seat or an area before i publish the event

so the seats wont be for sale?

thanks

Hello, I installed the MyTicket plugin on my WordPress site with WooCommerce. I managed to add the map, add the Event as a product, and generate test orders, but I can't add custom fields (Name & email) to the ticket for each ticket. Likewise, I can't customize the PDF with the QR code, and when I try to scan it with the Android app, it throws an API error. I also can't find a video on how to connect the cloud data with WordPress and have several other questions. I need help; can you support me? Thank you.

Hello,

I am experiencing a technical issue with the ticket scanning process. Upon scanning a ticket,

"Error processing server response. Make sure there are no errors fr...", "Error: Value [] at order_meta of type org.json.JSONArray cannot..."

messages are displayed.

The response I got in Postmen:

{"success":true,"version":2,"id":"2458","item_id":"","order_status":"processing","order_total":"10.00","type":"general","btn":{"color":"#008000","note":"\u2022
current status
processing","txt":"Validate","status_next":"validated","enabled":true,"visible":true},"msg":"","order_meta":[],"order_items":[{"name":"13.05","id":26,"quantity":1,"meta_data":[{"id":432,"key":"date","value":"13
\u0422\u0440\u0430\u0432\u043d\u044f, 2024"},{"id":433,"key":"time","value":"8:00
am"},{"id":434,"key":"zone","value":"\u0417\u043e\u043d\u0430
1"},{"id":435,"key":"row","value":"\u0417\u043e\u043d\u0430
1"},{"id":436,"key":"seat","value":"1"},{"id":437,"key":"seat_id","value":"0_0z0"}]}],"order_items_keys":{"time":{"style":""},"venue":{"style":""},"name":{"style":""},"email":{"style":""}}}

I kindly request your assistance in resolving this matter.

Hello, i wanted to ask if there's any way of modifying the json attributes so i can make an unique id for each seat, and also assign the product code to every seat?

Or how much will it be to take a dev and programm it...

Wordpress plugin and wooComerce it's used.

What is the best way to export the order data and get the seat and zone?

I also ran into a few issues, Ive only got 242 seats for sale and on the first day we ran into the server being overloaded and the ticket reservation system not loading correctly. There were probably only 40 people trying to buy tickets so it shouldn't have been a terrible strain.

I also had probably ten tickets where they were able to buy a seat that was already purchased. There's also no way for me to change their seat after they purchase it (that I know of) besides make a note and double click the seat on the map to make it unavailable.

I have additional items for sale through woocommerce and when they get added to the cart they have Date, Time, Venue, Seat, and Row for each product in the cart. This obviously works for the Ticket they are purchasing but it's confusing when there is a shirt and other products with it. How can I make this info only show on the ticket product?

Hello dear Kenzap Community,

I'd like to give my customers the ability to choose a specific date on which they can book the event (if the event goes on for three days or so) and I am not sure how I can pull that off.

Help would be really much appreciated.

Thanks in advance!

How can I add a button or text link to the zone screen just above the seat selector so that I can have the users click through to a page with photos of the individual seats? See attached photo.

Hello, After some tests, If i select 10 seats and go to the cart and pay them, Afterwards i go back to the seat selection page, some seats are still showing below the screen. So i need to delete them first before going to another day (otherwise the system does weird things)