What is the best way to export the order data and get the seat and zone?

I also ran into a few issues, Ive only got 242 seats for sale and on the first day we ran into the server being overloaded and the ticket reservation system not loading correctly. There were probably only 40 people trying to buy tickets so it shouldn't have been a terrible strain.

I also had probably ten tickets where they were able to buy a seat that was already purchased. There's also no way for me to change their seat after they purchase it (that I know of) besides make a note and double click the seat on the map to make it unavailable.

I have additional items for sale through woocommerce and when they get added to the cart they have Date, Time, Venue, Seat, and Row for each product in the cart. This obviously works for the Ticket they are purchasing but it's confusing when there is a shirt and other products with it. How can I make this info only show on the ticket product?

Hello dear Kenzap Community,

I'd like to give my customers the ability to choose a specific date on which they can book the event (if the event goes on for three days or so) and I am not sure how I can pull that off.

Help would be really much appreciated.

Thanks in advance!

How can I add a button or text link to the zone screen just above the seat selector so that I can have the users click through to a page with photos of the individual seats? See attached photo.

Hello, After some tests, If i select 10 seats and go to the cart and pay them, Afterwards i go back to the seat selection page, some seats are still showing below the screen. So i need to delete them first before going to another day (otherwise the system does weird things)

Hi guys,

I am using Myticket plugin on a fresh WP install (6.4.3) with WooCommerce 8.6.1 and WooCommerce Stripe Gate 8.0.1. So far everythings works fine. I can select a seat, add it to the card but when I proceed to the check out page, all of a sudden there's a "something went wrong error", which I can ignore to continue with the checkout process.

I made a test adding a product not linked to myticket. When adding my test product, there's no something went wrong error.

The problem is, that a even don't know how to trace this error in debug mode or logs. Any ideas?

Is there a way to make each zone more mobile friendly? Right now I have about 50 seats per zone, when you look at it on desktop it looks fine but on mobile everything is squashed together and the numbers are on top of each other.

Hello,

i can't find the details for date, location e andress in product page.

I've installed the plugin in 4 different website, never appeared.

When the User or customer reserve a seat and add it to the cards ,the seat showing all the time as sold out ,even if the user closing the browsers

please help on this issue to not allow the users do that

Hi

Thank you for the great app. I use the MyTicket Events Plugin. I am trying to upgrade my customized location map to the new version. When I save the new map, I get the following error code and the save fails: 

Message from myticket.kenzap.cloud

please specify valid 'query->id' parameter

The modification is only possible in legacy mode.

How to fix the error?