Vast experience as a Customer Service Representative with a demonstrated history of working in the outsourcing/offshoring industry. Skilled in Customer Satisfaction, Contact Centers, Microsoft Excel, Microsoft PowerPoint, and Microsoft Outlook. I have wide experience in the BPO Industry, and these are in line with Airlines, Banking, ECommerce, Real Estate, Telecom, and Web Hosting. I also have experience working as a Socia Media Manager for years. Last 2years alone I started working from home under different tasks and handled multiple projects. I worked as a Virtual Assistant, Appointment Setter, Account Sales Manager-Retention, Payment Collections Supervisor, Customer Service Representative. I also do admin tasks, Data Entry, Lead Generation, and Email Marketing.