• Customer Support, Business Administrative Services - image 1

A position as a team-player in a people-oriented organization where one can maximize the customer service experience in a challenging environment to achieve corporate goals.

Skills : Microsoft Office, Customer Service.

    • Description :
        • Confer with customers by telephone, chat or email providing information about products or services.
        • Keep records interactions or transactions, record details of inquiries, complaints, or comments, as well as actions by checking to ensure appropriate changes to resolve all issues.
        • Provided administrative task by performing activities such as completing contract forms, prepare change of address records, or issue service orders, using system software.
        • Provide information or refer individuals to public or private agencies or community services for assistance.
        • Answer the screen calls, providing information, taking messages, or scheduling appointments.
        • Arrange payments and establish repayment schedules Handle account transaction, checks, and balances.