Venue, address and time disappear from PDF ticket after upgrade

Home Forums MyTicket – Ticket/Event Management System WordPress Theme Venue, address and time disappear from PDF ticket after upgrade

This topic contains 1 reply, has 2 voices, and was last updated by  Alinka Radionova 1 month ago.

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  • #4574

    secamatop
    Participant

    Before I upgraded to the new version here, I could display the venue, address and time on the PDF ticket (this itemmeta also appears under wp_woocommerce_order_itemmeta table). But after I upgraded to that new version, the venue, address and date/time of the event disappear from the PDF ticket. Then I went to activate the myticket-events plugin and the venue and address reappear. But date/time still missing.

    I need to show the venue, address and date/time on the ticket. Can you please fix this? I’m getting VERY tired of troubleshooting and debugging your different theme and plugin versions.

    #4584

    Alinka Radionova
    Moderator

    We will update you within next two business days regarding this matter. Need more time to process your request. Sorry for the inconvenience provided.

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